Account Deletion
We're sorry to see you go. If you'd like to delete your Skillazo account, you can do so directly in the app or by contacting our support team.
How to Delete Your Account
Option 1: In-App Deletion (Recommended)
- Open the Skillazo app
- Go to Profile → Settings
- Scroll to "Account Management"
- Tap "Delete Account"
- Confirm your decision
Option 2: Email Request
Send an email to: support@skillazo.com
- Subject: "Account Deletion Request"
- Include your registered email address
- We'll process your request within 48 hours
What Happens When You Delete Your Account
Immediately Deleted:
- Your profile and personal information
- Your uploaded videos and content
- Your messages and conversations
- Your follower/following connections
- Your saved athletes and preferences
- Your subscription (if active)
Retained for Legal Compliance:
- Transaction records (kept for 7 years for tax purposes)
- Records required by law enforcement (if applicable)
- Anonymized analytics data
⚠️ Important Notes
- This action is permanent and cannot be undone
- Active subscriptions will be cancelled immediately
- You will not receive refunds for unused subscription time
- Your username will become available for others to use
- Downloaded copies of your videos by other users cannot be deleted
Need Help Instead?
Before deleting your account, we'd love to help resolve any issues:
- Technical problems? Contact support@skillazo.com
- Privacy concerns? Review our Privacy Policy
- Taking a break? You can deactivate your account temporarily instead
Data Export
Want to download your data before deleting? You can request a copy of your information from Settings → Privacy → Download My Data.
Last updated: October 2025